Terms of Service

1. Acceptance of Terms

By accessing or using the Knowlexia website, web portal, or mobile application (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Eligibility and Accounts

• You must provide accurate and complete information when creating an account.
• Learners under the age of majority should use Knowlexia under the supervision of a parent, guardian, tutor, or school.
• You are responsible for keeping your login credentials confidential and for all activity under your account.

3. Use of the Service

You agree to use Knowlexia only for lawful, educational purposes. You must not:

• Attempt to gain unauthorised access to the platform, other accounts, or our systems.
• Copy, scrape, or redistribute course content or quiz materials without permission.
• Upload harmful, offensive, or infringing content.
• Interfere with or disrupt the performance or security of the Service.

4. Content and Intellectual Property

All content provided through Knowlexia, including courses, quizzes, knowledge base articles, logos, and software, is owned by Knowlexia or its licensors and is protected by intellectual property laws.

Tutors and schools who upload content retain ownership of their materials but grant Knowlexia a limited licence to host, display, and deliver that content through the Service.

5. Parents, Tutors, and Schools

Parents, tutors, and schools linked to a learner may view progress, quiz results, and related learning activity. By linking accounts, you confirm you have the authority to do so and consent to this information being shared.

6. Fees and Subscriptions

Some features of the Service may require payment. Where applicable, fees, billing cycles, and refund conditions will be presented to you before purchase. We may change pricing with reasonable prior notice.

7. Availability and Changes

We aim to keep Knowlexia available and reliable, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue features at any time, with notice where reasonably possible.

8. Suspension and Termination

We may suspend or terminate your access if you violate these Terms or misuse the Service. You may stop using Knowlexia and request account deletion at any time.

9. Disclaimers and Limitation of Liability

The Service is provided on an "as is" and "as available" basis. Knowlexia does not guarantee specific learning or academic outcomes.

To the fullest extent permitted by law, Knowlexia will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the revised Terms.

12. Contact Us

If you have any questions about these Terms, please reach out through our contact page.